Keeping a smooth flowing supply chain is essential to every company. Interruptions to normal operations may lead to damaging bottlenecks which can precipitate a multitude of deeper issues.
DSV Air & Sea Inc. used its expertise in logistics to assist one of its clients with keeping its product moving in order to optimally run its operations.
DSV held a long-term relationship with this particular customer; and as such it was a natural progression to find continuous improvements. However; the client was beginning to see delays in its exports out of the United States which was hurting arrival times and normal business operations. It required a custom origin solution in order to maximize the product loads.
DSV scheduled origin logistics according to the client’s new operating procedure. Pre-bookings were utilized weeks and sometimes months ahead of time to ensure proper routing at the most competitive price. DSV negotiated with the core carriers which ultimately provided its client flexibility at their facility.
DSV kept the product moving at agreed costs by using creative solutions and detailed planning. Because DSV is a fully licensed US customs broker, the solutions became clear when its client found optimization in the export document compliance process.
With DSV’s help, shipping delays decreased. Total transit time from door to port decreased on average by 40%, greatly reducing the maximum allowable KPI.
The client also benefited from a DSV consultation related to US Export documentation; which led to a smoother workflow.
DSV was able to help its client save thousands in revenue through a constant flow of product and avoided customs fines and penalties.