Customs compliance is essential for companies large and small. There are significant benefits from a financial and operational standpoint for companies that make customs compliance a part of its core business planning process.
If a company does not fully comprehend the scope of its customs function, it may encounter issues such as supply chain interruption, increased overall costs, excessive customs claims, and an inability to identify cost saving opportunities and potential areas of risk involved in non-compliance.
In February 2013, The United States Customs Border Protection agency issued a request for information to one of DSV’s customers in the automotive industry.
The customer was in the process of internal reorganization and was quickly building a back log of communications and customs requests.
Tailored services to meet specific needs
DSV offered specific solutions which consisted of handling incoming international emails, harmonized tariffing for parts, the qualification of products for free trade and the production of free trade certificates such as NAFTA, Israel, Australia, CAFTA, and other current free trade agreements.
DSV worked on-site at the customer’s facility to process over four thousand outstanding emails and requests, along with three hundred specific requests for Free Trade documents. By October of 2013, DSV had processed nearly ninety percent of the outstanding requests.
DSV continues to work with the customer on an ad-hoc basis in assisting with the handoff of the department business to the trade compliance manager while the customer rebuilds its customs department and trains its staff for the future.
DSV also assists the customer in data processing uploads to its SAP system in order to assemble bills of materials and qualify 2014 parts for free trade benefits. DSV was able to provide the customer the breathing room it needed in order to focus on its core business.