Last month, we covered the basics of freight forwarding and how they can help your business. If you are like me, a simple Google search, you will quickly realize that you have several options when choosing your freight forwarder.
Before you decide which freight forwarder is the best one for your business, let’s review the benefits of working with a freight forwarder.
Freight forwarders offer unique benefits to businesses that seek a transparency and flexibility. What separates forwarders apart are the ability to provide excellent customer service, their interpersonal skills, and the relationships formed with global agents. Just as forwarders are in it gain more of your business through great service, global agents have plenty incentive to keep forwarders happy to gain more of the forwarder's business which is win for the customer. Efficiency, speed, and service are top priorities for all parties involved.
Why choose a forwarder?
Due to high-volumes of containers moved by freight forwarders are able to negotiate better or lower terms.
Freedom of Multiple Contracts
In today’s business and the request for reliability (and to limit liability), businesses often insist on contracts and binding documentation to guarantee levels of service. When moving your cargo across the globe or even the country, you might deal with an air, sea, and road company start to finish. 3-5 contracts vs. 1, which do you prefer?
Freight forwarders can offer you relaxation in the shipping process. Rather than deal with all these “moving parts” yourself, hiring an experienced forwarder takes many of the tedious administrative decisions out of your hands. While you’ll still have full control over your shipments, you will not have to bother with the time-consuming task of vetting carriers, comparing prices, and negotiating services. You’ll have one vendor, one point of contact, and unlimited flexibility.
Freight forwarders offer unique opportunities which can come in handy for meeting tight deadlines or when dealing with unforeseen obstacles. An established forwarder have the resources to handle unforeseen circumstances like rerouted shipments or delays. Imagine you are shipping goods, and one of your shipments is diverted to another port due to a major storm or government situation. How prepared are you to react and handle that smoothly? To a freight forwarder, situations like this are just another day at the office.
At first glance, something like storing goods at an additional warehouse may seem unreasonable if you can transport them longer distances for less money. But what if utilizing the extra warehouse or distribution center gave you more control over your inventory by putting you in an ideal position to offer faster shipping and making your more competitive in your industry. See DSV Solutions.
LAST MONTH: What is Freight Forwarding?
NEXT MONTH: How to Choose a Freight Forwarder?