Our Business Philosophy
Moving cargo from Door to Door is not an original concept. However, the processes that allow visibility and communication require applying continuous improvement to eliminate redundancy and improve efficiency.
We enable our clients to drive costs out of their supply chain by converting fixed costs into controlled, visible costs.
Our culture and service are defined by our global values.
We recognize the most important competition parameters: capacity, flexibility, know-how and prices. Therefore we strive for innovation and challenge the processes, looking for new ways to create value for our customers.
- We deliver great customer experiences and high quality services
- We are proactive in our customer dealings and work hard to retain customers
- We make it easy for our customers to do business with us
- We are transparent and driven by results
- We work together as ONE DSV across our entire global network
- We are driven by entrepreneurship and local empowerment
- We take ownership and show initiative
- We collaborate and communicate in a respectful way
- We practice open dialogue
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